Monday, 21 October 2024

Scam calls

We hardly ever use our landline. We’ve actually turned the ringer off, because so many of the calls we get on it are scams and it became a real annoyance even just to go to the phone check the number of caller ID, say, I don’t recognise that number, and leave it.

To test whether this was just a perception, or based in reality, I took the numbers off our call list which has a maximum of 80. The calls were in the period February to March this year.  61 of the 80 calls logged were from numbers I didn’t know. I checked each of these number on https://who-calls.me.uk .

Most of them are clearly scams, judging by the number of queries that have been made about them, and the comments left by unfortunate recipients. I wasn’t inclined to do anything more at the time, but I took the numbers as proof that, however well the Information Commissioners Office thinks it’s doing its job, it really is failing rather badly at preventing scammers from going about their business.

I used to report scam calls to the ICO. I don’t bother any more. It’s quite an effort to do, given the number of questions you have to answer just to register a complaint, and nothing ever seems to happen. Occasionally, in the past, I have quizzed the ICO – and OFCOM who share responsibility with them - about this, and their response is always – we’re doing a great job. In the last x months we’ve done this, we’ve done that, we have investigated y complaints and closed down z lines. I’m sure they’re telling the truth, but they don’t seem to be aware of how little effect they’re having.

I re-examined my list in September, six months after the first run through. The results are at the end of the blog. I found them really dispiriting. Nearly all the numbers I’d logged six months previously were clearly still in business and still making themselves a nuisance in people’s lives six months later. And the ICO and Ofcom are clearly as much use as a chocolate teapot. (A Which investigation, with numbers in the millions, makes this even more clear. Top 10 scam calls plaguing the UK.)

As I said, I’m sure their numbers about their own activities are accurate. But they demonstrate nothing more than impotence. Whatever action Ofcom prides itself on having taken, however many cases the ICO prides itself on having dealt with, the scammers have built the occasional manoeuvres, fines and closures into their business model. They are nothing more than a minor nuisance, an insignificant cost compared to the profits that roll in daily.

Scam call prevention in this country is a complete failure. 




Date

Number

Searches April

Searches Sept

28/03/24

02032 82

80357

84779

30/03/24

01332 79

17798

18611

11/04/24

01733 80

4319

4609

19/02/24

02031 29

3339

25584

06/02/24

02080 50

2343

34703

06/02/24

02039 36

1828

502

14/03/24

01225 53

1631

2037

20/03/24

02045 29

1272

1520

18/01/24

02039 36

1191

1254

01/03/24

02045 71

984

1104

12/02/24

02039 36

939

1034

27/01/24

02039 36

801

842

26/02/24

07956 53

723

909

24/04/24

01217 90

675

895

03/02/24

02039 36

674

832

26/01/24

02039 36

664

706

27/01/24

02039 36

661

720

06/03/24

02045 71

651

700

27/01/24

02039 36

606

672

07/03/24

01227 91

595

676

10/04/24

01615 24

586

744

19/01/24

02039 36

539

572

19/01/24

02039 36

532

554

19/02/24

01438 90

449

798

31/01/24

02039 36

429

521

03/02/24

02039 36

398

418

14/02/24

01205 63

355

406

26/03/24

01752 54

265

356

23/02/24

01182 18

221

277

20/02/24

01969 62

161

332

19/02/24

01702 41

142

180

08/04/24

01638 60

53

104

20/04/24

01789 20

44

76

11/04/24

01488 71

25

31

20/02/24

02031 29

20

28

04/03/24

01803 87

15

16

13/01/24

02039 36

7

8

06/03/24

07769 36

5

6

10/01/24

02034 88

0

1

11/01/24

07889 36

0

1

18/01/24

07876 59

0

1

22/01/24

02039 36

0

19

23/01/24

07746 67

0

1

23/01/24

02035 14

0

3

25/01/24

01216 36

0

1

01/02/24

07748 50

0

1

03/02/24

02045 87

0

1

09/02/24

07525 35

0

1

16/02/24

01389 38

0

3

19/02/24

07986 48

0

1

22/02/24

02392 46

0

1

24/02/24

07303 82

0

1

29/02/24

01341 36

0

1

11/03/24

07472 62

0

1

26/03/24

07801 69

0

4

03/04/24

07789 33

0

2

04/04/24

07900 95

0

1

20/04/24

07943 89

0

1

23/04/24

07740 78

0

1

25/04/24

07850 98

0

1





Tuesday, 24 September 2024

It's time for the National Trust AGM, again


 It’s that time of year again when thoughts turn to the National Trust AGM, and voting for the people who will determine the Trust’s continuing direction. Do we vote for people who will conserve our history, add to our understanding and increase year by year the numbers who benefit from it, or will we vote for people who do not have the interests of the Trust, or the nation, at heart, but are only interested in exaggerating problems that they can continue to exploit?

By the latter I mean Restore Trust – of course. I will be voting once again for the Council’s recommended picks, as that is the best way of ensuring that the Trust remains in capable and reliable hands. I recommend that everyone else does the same.

I wrote last year about how the existence of Restore Trust has changed the way I vote.  I reproduce it here.

* * * * * * * * * * * * * 

Restore Trust has changed the way I vote, which is ultimately unhelpful for the long term robustness of the National Trust.

Several seats on the governing body come up for re-election every year. The council recommend those they think best. Up till now I have looked at all the candidates. I usually accepted most of the council's recommendations, but substituted one or two choices of new candidates who I thought would bring fresh thinking or fresh skills to the council.

I don't do that any longer. I accept the council's recommendations in their entirety. The danger of a Restore candidate getting in because of a council recommendation not getting votes is too great a risk.

I think that is a shame, but I will continue to do that as long as it thwarts Restore Trust's regressive, destructive, anti-democratic agenda.

* * * * * * * * * * * * * 

And I have written previously about what Restore Trust is after.